Privacy Policy
Last updated:
Loft + Snug (“we”, “us”) respects your privacy. This page explains what information we collect and how we use it.
What information we collect
- Email enquiries: If you email us, we receive the information you include in your email (such as your name, dates and message).
- WhatsApp messages: If you message us on WhatsApp, we receive the information you send (such as your name, dates and message).
How we use your information
- To respond to your enquiry and confirm availability.
- To manage bookings and communicate with you about your stay.
Third-party services
- Google Maps: Our website includes an embedded map to show an approximate location. Google may set cookies as part of this embed.
- Airbnb availability feed: We display availability using an Airbnb iCal feed. This feed contains booking blocks (dates) but does not include personal information about guests.
Cookies
We do not use analytics, marketing cookies, tracking pixels or advertising tools on this website. Some third-party embeds (such as Google Maps) may set cookies when loaded.
Data retention
We keep messages and emails only as long as necessary to manage enquiries and bookings, and for basic record-keeping.
Your rights
You can request access to, correction of, or deletion of your personal information by contacting us.
Contact
For privacy enquiries, please contact: